General Conditions

Registration and Payment

Registration will be confirmed if payment is received by the Congress Office. Should payment be received after this date, you will receive your confirmation onsite. Please bring a copy of your bank remittance with you.

Cancellations of Congress Participation

Notice of cancellation should be sent in writing only to the Congress Office CPO HANSER SERVICE. In case of cancellation according to the published early registration deadline the payment will be refunded, minus a handling charge of EUR 100. No refund will be made after this deadline.

Changes to the Congress Program

In the event of cancellations by speakers or other changes in the main congress program, no full or partial refund of the registration fee can be made.

Abstract Submission

The acceptance of submitted abstracts simultaneously results in binding registration of the author to attend the conference.
The registration fee must be paid immediately after receiving the abstract acceptance. Onsite registration for presenting authors is not possible. If the author withdraws a contribution accepted by the scientific committee and published in the online abstract book, registration for the conference will be maintained and there will be no refund of the registration fees. If an abstract has not been accepted, the registration fee will be refunded upon request.

Loss of Name Badge

EUR 50 must be paid to acquire a new name badge in the event that the name badge, which at the same time entitles the holder to attend the congress, is lost. If the attendee is later able to produce the newly acquired and the previously lost name badge, EUR 50 will be refunded.


CPO HANSER SERVICE is liable in keeping with diligence required of a prudent businessman, according to the laws of the Federal Republic of Germany. Regardless of course in law the liability of CPO HANSER SERVICE shall be limited to damages which are caused with aforethought or by gross negligence.

However, this shall not affect the liability of the Congress organizer and of the persons or organizations responsible for providing means of transport or other services. The participants take part in all excursions at their own risk. Verbal agreement can only be considered as binding when confirmed by CPO HANSER SERVICE in writing.

Place of Performance, Venue of Jurisdiction

Ljubljana shall be the exclusive place of performance and Hamburg venue of jurisdiction for all parties. The laws of the Federal Republic of Germany shall apply.

Force majeure

For reasons beyond its control (such as war, strikes, lockouts, riots or any such civil disturbances, any acts of God, including but not limited to earthquakes, floods, droughts and typhoons and any other cause of circumstance of whatsoever nature beyond control) that have an impact on the arrangements, timetables or planning of the 21st Congress of the European Society for Sexual Medicine (21st ESSM Congress 2019) and its corresponding activities in Ljubljana, ESSM (European Society for Sexual Medicine ) has the right to immediately alter or cancel the activities or events or any of the arrangements, timetables, plans or other items relating directly or indirectly thereto.
No party involved shall be entitled to any compensation for damages that result from such alteration or cancellation.