General Conditions


Upon receipt of the registration and the corresponding payment, the congress office will send a confirmation form to the participant which also serves as an invoice. Please show this confirmation of participation at the registration counter when picking up your congress material. (No need to print it out, heaving it ready on your smartphone or tablet will suffice).


When registering for the ESSM 2019, please arrange for payment of registration fee to be paid in advance at the time of registration. Any bank charges are to be borne by the party liable for payment.

All payments must be made in EUR. You may choose between two modes of payment: credit card or bank transfer. We strongly recommend credit card payment as charges for bank transfers may apply twice, once in the country of origin, and a second time in the target country.

Payment by bank transfer

In case of bank transfer by your organization, please make sure that your name is forwarded together with the money. If your organization uses a block transfer for several participants it is necessary to include all relevant names. 

Bank transfer to the congress bank account:
Hanser & Co GmbH w/ ESSM 2019 ZB
Bank Name: DB Privat- und Firmenkundenbank AG
IBAN: DE65 1007 0024 0108 9697 30

Payment by credit card

You need to authorise CPO HANSER SERVICE to charge your credit card. We accept the following credit cards: AMEX, Mastercard, VISA.

Cancellations of Congress Participation

Notice of cancellation should be sent in writing only to the Congress Office CPO HANSER SERVICE. In case of cancellation prior to 12 December 2018 the payment will be refunded minus a handling charge of EUR 100. No refund will be made after this deadline.

Changes to the Congress Program

The ESSM reserves the right to make necessary changes to the congress program at short notice. Participation fees will not be refunded, also not in part, because of cancelled presentations or changes to the program.

Abstract Submission

The acceptance of submitted abstracts simultaneously results in binding registration of the author to attend the congress. Registration fee must be paid immediately after receiving the abstract acceptance. Onsite registration for presenting authors is not possible. If the author withdraws a contribution accepted by the scientific committee and published in the online abstract book, registration for the conference will be maintained and there will be no refund of the registration fees. If an abstract has not been accepted, the registration fee will be refunded upon request.

Loss of Name Badge

EUR 50 must be paid to acquire a new name badge in the event that the name badge, which at the same time entitles the holder to attend the congress, is lost. If the attendee is later able to produce the newly acquired and the previously lost name badge, EUR 50 will be refunded.


CPO HANSER SERVICE is liable in keeping with diligence required of a prudent businessman, according to the laws of the Federal Republic of Germany. Regardless of course in law the liability of CPO HANSER SERVICE shall be limited to damages which are caused with aforethought or by gross negligence.

However, this shall not affect the liability of the Congress organizer and of the persons or organizations responsible for providing means of transport or other services. The participants take part in all excursions at their own risk. Verbal agreement can only be considered as binding when confirmed by CPO HANSER SERVICE in writing.

Place of Performance, Venue of Jurisdiction

Ljubljana shall be the exclusive place of performance and Hamburg venue of jurisdiction for all parties. The laws of the Federal Republic of Germany shall apply.

Force majeure

For reasons beyond its control (such as war, strikes, lockouts, riots or any such civil disturbances, any acts of God, including but not limited to earthquakes, floods, droughts and typhoons and any other cause of circumstance of whatsoever nature beyond control) that have an impact on the arrangements, timetables or planning of the 21st Congress of the European Society for Sexual Medicine (21st ESSM Congress 2019) and its corresponding activities in Ljubljana, ESSM (European Society for Sexual Medicine ) has the right to immediately alter or cancel the activities or events or any of the arrangements, timetables, plans or other items relating directly or indirectly thereto.
No party involved shall be entitled to any compensation for damages that result from such alteration or cancellation.